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Apr 01 2017
E-News April 2017

In This Issue
- Pinball Wizard?
- ICEL Spotlight: Paul Amante, CBA, Amer Sports Winter & Outdoors
Congratulations New Designation Holders
- Nominees for the NACM BCS Board of Directors
- Navigating Account Bankruptcies: Tips for New Credit Managers
- ICEL Chair Message: Backup Plan for a Rainy Day
- Beware Troublesome T's and C's
- ICEL Recap: UDOT Planning and Growth Forecast

Looking Ahead

April 13 ICEL - Conquering the Challenge of Overridden Credit Decisions, Susan Archibeque, CCE click here for details

April 21 NACM Spring Banquet
Boots and Bandanas 

Save The Date 

Jun 11-14, Grapevine, TX Credit Congress 2017Budget for Credit Congress now!

Sep 15 - Fall Outing and Golf Tournament

Oct 11-13 - 
San Diego, CA
Western Region Credit Congress

Why should I submit potential members to NACM?"

Help gain information on your customers. As a member, their information could help build the database on your customers. It's not just a one-way street. more Info



Pinball Wizard?

by Shane Inglesby, CCE, Geneva Rock Products

How is your day going? Do you feel like a steel ball in a pinball machine that is being bounced around by its bumpers? Are you hoping and praying the ball doesn't get past the flippers, which you control, to fall into the void while trusting you have one more ball to play?

You are not alone. With all of the sources of information available to credit managers combined with the responsibilities we juggle, no wonder we are so stressed. Between emails, texts, phone calls, voicemails, internet updates along with . . . . Read full article

Congratulations New Designation Holders

Denise Burnside, CBF, A & K Railroad Materials
Jeffrey Young, CBF, Adobe Systems
Kandie Haymore, CBF, Midwest Floor Coverings Inc

ICEL Spotlight:
Paul Amante, CBA, Amer Sports Winter & Outdoor
by Scott Chase, CCE, CICP, Amer Sports

Paul is the North America Credit Manager for Amer Sports Winter & Outdoor Company. Amer Sports is the world's largest sporting equipment company with iconic brands such as Salomon, Atomic, Wilson Sporting Goods and Louisville Slugger . . . . Read full article

Board of Directors: Candidate Information

Each year, three members of the NACM Board of Directors retire and three new board members are elected to replace them. 
Get to know the candidates; take the time to review the bios and get to know the candidates . . . . Read full article

Navigating Account Bankruptcies: Tips for New Credit Managers
by Jeffrey Young, CBF, Adobe Systems

There is something that even the most seasoned credit managers dread. For a green credit manager, heart palpitations and cold sweats go in to instant overdrive. It's something that'll ruin your day more than a speeding ticket on your way to work, more than scheduling a routine duct cleaning only to have the HVAC guy break the news that your furnace is shot. No, it's not the time to review the credit limits of your top 50 accounts, nor is it your boss informing you that the organization's credit policy is in need of a complete overhaul. It's the overwhelming feeling a credit professional gets when going to their mailbox and pulling out an envelope . . . . Read full article

ICEL Chair Message:
Backup Plan for a Rainy Day
by Shane Norman, CCE, Wheeler Machinery

My son is in Peru and is experiencing one in 80 year torrential rains and flooding in a place that gets very little rainfall each year. He emailed me pictures of walking and helping people in waters over his head. Many people have lost most of their possessions which will be a serious blow to lives and livelihoods. 

This past week, I met with a customer who had a reasonable and tragic extenuating circumstance . . . . Read full article

Beware Troublesome T's and C's
by NACM National

Boilerplate terms and conditions attached to the various purchase orders (PO's) have become almost typical to find as a credit professional. These stock terms, however, not only don't always apply to the specific transaction or type of business they're involved in - terms and conditions are often geared for manufacturers or contractors - they can, if ignored, lead ultimately to disgruntled customers, delayed payments and legal ramifications . . . . Read full article

ICEL Recap:
UDOT Planning and Growth Forecast
by Wayne Olsen, Geneva Rock Products

Have you ever wondered how or who plans our state highways, bi-ways, and pedestrian trails? Could you ever imagine the time, effort or dollars it takes to design, build and maintain our roads? Or, as you stood there pumping that outrageously expensive gasoline in your vehicle and noticed a little sticker on the pump that referenced a Utah Sales Fuel Tax and thought where does that money go and for what purpose? Read full article