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Nov 01 2016
Published by NACM Business Credit Services and ICEL 
E-News November 2016

In This Issue
- Fishmongers Teach How to Succeed
- Plan B - Promissory Notes
- The Sprint of Work
- ICEL Recap: Truly Understanding Customers with . . .
- Smorgasbord Delight - Credit Congress 2016

Looking Ahead


Nov 7 - Professional Designation Exams

Nov 10 - ICEL 3 Keys to Moving Forward Through Fear and Hesitation - Kris Belcher
NOTE: Meeting held at NACM Offices
Info and registration 

Nov 21 - Credit Boot Camp - Credit & Collections is a battlefield - are you ready to face it? We can help! Info and registration 

 - Credit and A/R Legal Issues with speakers Scott Blakeley and David Mannion, Attorneys at Blakeley LLP. A full day seminar of hot legal topics in credit management. More info 

Dec 8 - ICEL - Christmas Meeting with Hypnotist and magician Mont Dutson
and Candy Cane Corner Charity Drive Info 

Apr 21 - Spring Banquet & Stockholders Mtg

Jun 11-14
 Credit Congress 2017 Special Rates end December 1st - Budget for Credit Congress 2017!

Sep 15 - Fall Outing and Golf Tournament

Why should I submit potential members to NACM?"

Help gain information on your customers. As a member, their information could help build the database on your customers. It's not just a one-way street. more Info



Fishmongers Teach How to Succeed
by Shane Inglesby, CCE, Geneva Rock Products, Inc.

Seattle, Washington played host to this year's Western Region Credit Conference. The vibrant backdrop of the city on the Sound made for a perfect location for credit professionals to further their knowledge and expertise.The conference started with a Construction Industry Day where credit managers working in the industry could fine-tune their skills on lien laws, government contracts . . . read full article  


Plan B - Promissory Notes
by Erik Wright, CBF, Spectrum Engineers, Inc.

Your collection Plan A isn't working. Do you have a viable Plan B? That plan could be to convert that account receivable into a note receivable. There is perhaps a subtle nuance in syntax but there is a significant difference in the actual framework that could make this a viable payment option. While this may not always be your first choice as an alternative measure, it very well may be a worthwhile go-to option that could provide you with some added assurance that you will be paid. Read full article  

ICEL Chair Message:
The Sprint of Work
by Shane Norman, CCE, Wheeler Machinery, Inc.

There are track stars who are sprinters and who are long distance runners - but not generally both. At work, most of us fall into the long distance version as we come in every day for years on end. We find ourselves with more and more tasks and I've noticed that we have become, in essence, long distance sprinters. Here is my observation . . . We can't sprint indefinitely without tiring or burning out eventually. We can go  . . . read full article

ICEL Recap:
Truly Understanding Customer with "Jobs" Think
By Kyle Meade, Sunroc Corporation

Jeff Simpson gave a great presentation about innovation and job focusing. He based his ideas from the "Jobs-To-Be-Done" framework introduced by Tony Ulwick and made popular by Clayton Christensen. The basis of the "Jobs-To-Be-Done" framework is to get people to think differently about how to know "What products will customers want to buy?" read full article  

Smorgasbord Delight - Credit Congress 2016
Mark Jones, Geneva Rock Products, Inc.

Credit Congress this year was both entertaining and educational, in other words there was something for everybody. Not to mention, it was at Caesars Palace in Las Vegas, Nevada, with glitter all around. I kind of looked at it like a smorgasbord, and with all good smorgasbords there is the dessert section.We started out with a superb treat. We had a great speaker for the opening session that featured . . . read full article