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Feb 01 2016
Published by NACM Business Credit Services and ICEL 
E-News February 2016

In This Issue
-  The Battle of the Forms
-  NACM Board Director Elections
-  Mother Hubbard's Cupboard
-  A Big Problem in Communication
-  ICEL Recap: Financial Statements
-  2015 Western Region Credit Conference - Portland OR
-  Effective Time Management: Lesson Learned, Part 1

Looking Ahead

Feb 11 - ICEL - How to Be a Star Team Player. Facilitator:Shane Inglesby, CCE 

March 10 - ICEL

March 14 - Professional Designation Exams

April 14 - ICEL - Speaker Cathy Carey


Apr 22 NACM Spring Banquet 
Jun 12-15 Credit Congress 
Oct 12-14 
WRC Conference 


Why should I submit potential members to NACM?"

Help gain information on your customers. As a member, their information could help build the database on your customers. It's not just a one-way street. more Info



The Battle of the Forms

by NACM National

Ideally, buyers and sellers will conduct transactions via signed contracts in which each agree to all relevant contract terms. In the actual course of daily business, however, the parties involved often exchange conflicting documents. Buyers issue purchase orders containing one set of terms and conditions designed to protect their interests, and sellers issue acknowledgments with different terms and conditions designed to protect their interests . . . read full article 

NACM Board of Directors Candidates 

Each year, three members of the NACM Board of Directors retire and three new board members are elected to replace them.  More information 

The candidates for this year's open board positions are (in alphabetical order):

  • Susan Archibeque, CCE, NIcholas & Company
  • Scott Chase, CCE, CICP, Amer Sports
  • Kelly Griffiths, Harrington & Company
  • Kandie Haymore, CBA, Midwest Floor Coverings, Inc.
  • DeAnna Leahy, CCE, Sunroc Corporation
  • Jo Anne Mills, CCE, Deseret Book Company
  • Rebecca Mullins, CCE, Ferguson Enterprises

Mother Hubbard's Cupboard

by D'Ann Johnson, CCE, Roofers Supply

In the old children's rhyme, Old Mother Hubbard couldn't find a bone for her poor starving dog because her cupboard was bare. Have you ever felt that way with old accounts that were too small to turn over to a collection agency, so you've written them off. But, like the Ghost of Christmas past, they come back to haunt you? What about returned checks? Any of those in your cupboard? . . . read full article 

A Big Problem in Communication

by Jo Anne Mills, CCE, Deseret Book Company

In the words of Nils Oppermann, "One of the biggest problems in communication is what we think we are saying isn't always what comes out of our mouths." Often times the message a person hears is very different from the one we intended. However, if you follow a few basic rules, many misunderstandings can be avoided . . . read full article 

ICEL Recap:
Financial Statements
by Ryan Palmer, CCE, LKL & Associates

This month we had the exciting topic of Understanding Financial Statement presented by the world renowned instructor Doug Darrington.

Doug started off by reading a motivational quote by Jim Halpert: "Right now this is a job. If I advance any higher, this would be my career, and if this were my career, I'd have to throw myself in front of a train."

I don't know about you, but I feel more motivated than ever to be a Credit Manager ;) Read full article  


2015 Western Region Credit Conference

by Whitney Davidson, CBF, Sunroc Building Materials, Inc.

Last October I was able to attend the 2015 Regional Credit Conference in Portland, Oregon. I have attended the Western Region in Las Vegas before and was anticipating the conference and what would be in store as this was a new venue. The conference was a bit smaller than Las Vegas. However, it had a more comfortable feel, the turnout for the event was good . . . read full article   

ICEL Chair Message
Effective Time Management: Lesson Learned, Part 1
By Erik Wright, CBF, Spectrum Engineers, Inc.

Just over a year ago, my company flew me to Portland Oregon to meet with the developers of the new accounting and project management software package we just purchased. While in the airport's newsstand and as I perused through all the flashy motorcycle, mountain biking, and outdoor magazines; an out-of-place book caught my eye. . . Read full article